Privacy Policy

1. Information We Collect

1.1 Personal Information

When you contact us or request our services, we may collect:

• • Name and business name
• • Email address
• • Phone number (including WhatsApp)
• • Business information (industry, company size, requirements)
• • Payment information (processed securely through payment gateways)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• • IP address and location data
• • Browser type and version
• • Device information
• • Pages visited and time spent on pages
• • Referring website

2. How We Use Your Information

We use the information we collect to:

• • Provide Services: Deliver the web development, automation, or digital services you requested
• • Communication: Respond to your inquiries, send project updates, and provide support
• • Improve Our Services: Analyze website usage to improve user experience
• • Process Payments: Handle billing and invoicing
• • Marketing: Send occasional updates about our services (you can opt out anytime)
• • Legal Compliance: Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• •
  Service Providers: We may share information with trusted third-party vendors who help us operate our business (e.g., hosting providers, payment processors, email services). They are contractually obligated to protect your data.
• •
  Legal Requirements: We may disclose information if required by law or in response to legal proceedings.
• •
  Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of that transaction.
• •
  With Your Consent: We may share your information for purposes you explicitly approve.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device.

Types of Cookies We Use:

• •
  Essential Cookies: Required for the website to function properly (e.g., session management)
• •
  Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• •
  Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness

You can control cookies through your browser settings. For more details, see our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• • SSL/TLS encryption for data transmission
• • Secure, encrypted databases
• • Regular security audits and updates
• • Access controls and authentication
• • Regular backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

• • Provide our services
• • Comply with legal and regulatory requirements
• • Resolve disputes and enforce our agreements

Typical Retention Periods:

• • Contact form submissions: 2 years
• • Client project data: Duration of relationship + 3 years
• • Financial records: 7 years (as required by Indian tax law)

7. Your Rights

You have the following rights regarding your personal information:

• •
  Access: Request a copy of the personal information we hold about you
• •
  Correction: Request correction of inaccurate or incomplete information
• •
  Deletion: Request deletion of your personal information (subject to legal obligations)
• •
  Opt-Out: Unsubscribe from marketing communications at any time
• •
  Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, contact us at privacy@rohatsoft.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information is primarily stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.